Guest blog alert! We are thrilled to have Jerry Eisner (VP of Public Safety from RedSky Technologies) join us in the blogosphere today.
Distributed Modern Enterprise
E911 allows equal access to emergency services.
We expect that 9-1-1 will connect us with an emergency operator, and that help will arrive at the right location in the fastest time possible. Many businesses don’t realize that traditional 9-1-1 services are not able to keep pace with the advancements in technology.
People can now access one enterprise network from any location: a high-rise in downtown, a large warehouse, a coffee shop, or a suburban house. How can businesses ensure that all employees have equal access to emergency services when they dial 9-1-1? E911 is the solution.
E911 is Enhanced 9-1-1. Emergency operators must know the location of an emergency when a person dials 9-1-1. The more information a first responder has about the location, the easier it is to locate the caller. It is not always possible to communicate exact location in distributed organizations.
E911 automatically provides the PSAP (Public Safety Answering Point) with detailed location information about the caller.
Employee dials 9-1-1, but can’t speak?
E911 provides automated location information.
When an emergency caller is unable to speak, automated location data can be a great help. But, 9-1-1 is often called by someone who doesn’t know where they are located. They could be a visitor to your company’s headquarters or an employee who meets for lunch at a cafe. How often can you accurately describe your exact location?
E911 automatically displays the caller’s exact location to the emergency dispatcher when this happens. The dispatcher can then send the appropriate response teams to the exact location of the emergency, which reduces the time it takes for the caller receive the help they need.
Get a free eBook on E911 technology to find your employees in the workplace. Fast Track to E911 Compliance.
9-1-1 Call Sent To Relay Center Miles Away
E911 routes emergency calls dynamically to the appropriate PSAP.
Many people don’t realize that E911 also solves the problem with misrouted 9-1-1 calls, directing emergency calls to the appropriate Public Safety Answering Points (PSAP). This is especially important considering that the majority of workers work remotely.
It is common for employees to work in a different location than their company headquarters. If an employee in California dials 9-1-1 using a device that is connected to the Texas-based network of the company, the call must be routed to the nearest PSAP in California and not Texas.
An E911 solution will ensure that the emergency caller is located in California, not Texas and route the call to the appropriate PSAP to ensure that help arrives in the most efficient manner possible.
Although Responders arrive, the Front Desk is not aware of any emergency.
E911 sends real time notifications.
E911 can notify security teams immediately of any 9-1-1 emergency call made within the enterprise.
What does Kari’s Law and RAY BAUM Act have to do with E911
E911 allows you to fully comply with the new legislation.
Companies have been given the task of complying with federal E911 regulations in light of recent legislative changes. The FCC established rules for Kari’s Law as well as the RAY BAUM Act, which was then enacted by Congress.
This legislation aims to provide access to 9-1-1 services, notification upon 9-1-1 calls, and provide the PSAP with what is called a “dispatchable location” by the FCC.
All businesses can use E911 technology to achieve these goals and become compliant 100%.
Find out how your company can access technology easily to ensure your workforce is safe. RedSkyE911.com provides more information.